Accessibility
Our Commitment to Inclusive Access
At Dr Rossi, accessibility reflects our commitment to serving every individual seeking advanced dermatological solutions. We recognize that effective skincare education and product access should be available to all users, regardless of their assistive technology needs or accessibility requirements.
Accessibility Features and Standards
Our website incorporates accessibility measures designed to support users with diverse needs, including those utilizing:
- Screen readers and voice navigation software
- Keyboard-only navigation systems
- Browser magnification tools
- Video captioning technologies
- Voice recognition software
We continuously evaluate our digital platform against established accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, to ensure meaningful access to our dermatologist-developed formulations and educational content.
Requesting Accessibility Support
If you encounter barriers while accessing our website or require information in an alternative format, we provide personalized assistance through multiple channels:
Email Support: service@rossiderm.com
Response Timeframe: Within 48 hours during business days
Our team will work directly with you to ensure you receive the product information, educational resources, or customer service you need through the most suitable communication method—whether through detailed email correspondence, telephone consultation, or alternative digital formats.
Ongoing Enhancement Initiatives
Accessibility represents an evolving commitment rather than a destination. We systematically review and enhance our digital accessibility through:
- Regular third-party accessibility audits conducted by certified specialists
- User feedback integration from diverse accessibility communities
- Continuous staff training on inclusive design principles
- Proactive updates to emerging accessibility technologies and standards
Feedback and Continuous Improvement
Your experience matters. We actively seek feedback to identify areas where our accessibility efforts can be strengthened. Whether you've successfully navigated our site or encountered challenges, your insights help us refine our approach.
To share feedback about your accessibility experience or suggest specific improvements, please contact us at service@rossiderm.com. Include details about:
- The specific page or feature you were accessing
- Your assistive technology or browser configuration
- The nature of the accessibility barrier encountered
- Your preferred method for receiving information
Legal Compliance
This accessibility statement reflects our commitment to compliance with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act, as they apply to digital accessibility standards.